Support smartphone sales, customer engagement, and in-store service delivery across Mayzon retail touchpoints while maintaining a professional customer experience. The role includes guiding customers through device options, explaining financing choices where available, and helping the team maintain strong daily store presentation and service standards. Candidates should be comfortable speaking with walk-in customers, following up on leads, and contributing to overall sales performance in a fast-moving retail environment.

Assist with M-Pesa operations, customer support, reporting follow-up, and service desk coordination while ensuring compliance with service procedures. This role supports cash-in and cash-out service quality, handles routine customer issues, and helps keep daily operational records accurate and up to date. The ideal candidate should be organized, customer-focused, and confident working within structured service processes and regulated telecom or digital finance environments.